Every store should have this MOD
"ive finally got around to writing a review i dont normally write reviews as im so busy, but this mod needs to be reviewed, this is by far the best mod ive got in my store and it is used at least 12 hours a day 247, it keeps everything easy to keep track of customers and orders, and also questions this mod is way under priced and after we have used this mod, i would easily pay 5 times the asking price its that good! Rus jimnybits.co.uk"
By russell palmer
Frequently Asked Questions
For product: Integrated Helpdesk and RMA System for v4
Mod Installation Service
- What are the benefits of paying for installation?
- Does a customer have to register in the store before using the Helpdesk?
- Can the Helpdesk be run without the RMA part?
- Does it support email piping?
Helpdesk RMA Functionality
- Can orders be restricted as to whether an RMA is available?
- Can a customer return items via the RMA system if they have not purchased it in the store?
- Can the RMA provide courier tracking information to the customer?
- Does the RMA system provide a printout for customers returning goods?
- Can I have just the RMA feature without the Ticketing system?
- Can I create lots of RMAs at once?
- I've just bought a mod/skin, where is my download link?
- It's a week day, and I've still not received the download link?
- How do I get the latest version of the mod/skin I have?
- How do I get the update if my update period has expired?
- Can we use purchased mods and skins on more than one site?
- Can I get a refund?
Known Errors with Solutions
- Receiving blank emails from the mod?
- I've uploaded the files, and get an 'Unknown on line 0' error?
- You've uploaded the mod files and you just get a blank page?
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